S9999's Terms and Conditions — Fully in Bengali

Welcome to the s9999 platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between s9999 ("Company", "we", "us") and the user of the platform ("you", "user"). By accessing our services through the s9999 website, mobile app, or any other channel, you confirm that you have read, understood, and agreed to be bound by these Terms in full.

S9999 reserves the right to update these Terms and Conditions at any time. Any changes will be notified via a notice on the platform. Continued use of the platform after such changes constitutes acceptance of the revised Terms.

The following eligibility requirements must be met to use s9999's services:

• You must be 18 years of age or older. s9999 is strictly prohibited for minors.
• You must be a resident of a country or region where online gaming is legally permitted.
• All information provided at the time of registration must be accurate, complete, and kept up to date.
• You have not previously been banned or excluded from s9999 for any reason.
• You are not on any self-exclusion list and are using this service of your own free will.

The following rules apply to opening and managing an account on s9999:

Single Account Policy

Each person is allowed only one account. If multiple accounts are found under the same individual, all accounts will be suspended and accumulated funds may be forfeited. Attempting to create multiple accounts using the same device, IP address, or payment method is also considered a violation of this policy.

Password Security

You are responsible for keeping your account password confidential. If you notice any unauthorized access or suspicious activity on your account, contact our support team immediately. s9999 accepts no liability for any loss resulting from password sharing.

Account Verification

S9999 follows a strict KYC (Know Your Customer) policy. Before processing any withdrawal or large transaction, we may require identity verification via national ID, passport, or driving license.

• You must provide your correct name, date of birth, and mobile number at the time of registration.
• S9999 reserves the right to close any account opened with false information, at any time.
• Transferring or selling your account to another person is strictly prohibited.

The following rules apply to all deposits made on s9999:

• Deposits can be made via Mobile Banking, Nagad, and Rocket. USDT cryptocurrency is also accepted.
• The mobile banking account used for deposits must be registered in your own name.
• Depositing through a third party or from someone else's account is strictly prohibited.
• The minimum deposit amount is BDT 500.
• Deposits are usually credited instantly. In the event of a technical issue, processing may take up to 15 minutes.

The following rules apply to all withdrawals from s9999:

Withdrawal Process

Once a withdrawal request is submitted, funds are typically credited to your mobile banking account within 5 to 30 minutes. Withdrawals will only be sent to the same account used for the original deposit.

• Account verification (KYC) must be completed before any withdrawal can be processed.
• Withdrawals are not permitted until bonus conditions have been met.
• Multiple withdrawal requests may be submitted in a single day, provided they remain within the daily limit.
• Withdrawals may be temporarily held in cases of suspicious activity.

The following conditions apply to all s9999 bonus and promotional offers:

Welcome Bonus

New users will receive a 150% welcome bonus on their first deposit. To claim this bonus, simply make your first deposit after registering. The bonus amount is subject to a maximum cap.

Wagering Requirements

To withdraw any bonus, a specified amount must be wagered ("wagering requirement"). The wagering requirement varies for each bonus and is stated in the bonus offer.

• Bonuses are generally valid for 7 to 30 days. Once expired, the bonus will be cancelled.
• A second bonus may not be applied while another bonus is still active.
• Each bonus can only be claimed once. Attempting to claim bonuses through multiple accounts will result in account closure.
• S9999 reserves the right to modify or cancel any bonus offer at any time.
• Any attempt to claim bonuses through fraudulent means will result in account suspension and forfeiture of accumulated funds.

The following activities are strictly prohibited on s9999. Engaging in any of them may result in immediate account closure and forfeiture of all funds:

• Using fraud, hacking, or any software to gain an unfair advantage.
• Using the platform for money laundering or any illegal financial activity.
• Using another person's account or placing bets on behalf of a third party.
• Placing bets using bots, automated software, or artificial intelligence.
• Deliberately placing opposing bets on the same game to meet bonus wagering requirements ("arbitrage betting").
• Misconduct or threats directed at s9999 staff.
• Exploiting technical glitches or bugs on the platform to gain an unfair advantage.

S9999 believes gaming should be a source of entertainment, not a burden. We are committed to the mental well-being and financial safety of all our users.

• Users may set their own deposit limits at any time.
• Upon a self-exclusion request, your account will be suspended for a specified period.
• A cooling-off period option is available, allowing users to temporarily pause their betting activity for a set period of time.
• If you notice any signs of gaming addiction, please reach out to our support team right away.

For more details, visit our Responsible Gaming Visit the page.

If you have a complaint or dispute, please follow the steps below:

• First, report the issue to our 24/7 live chat support.
• The support team will provide an initial response within 48 hours.
• Complex cases will be escalated to senior management.
• S9999's decisions are final and binding.

S9999 is not liable for the following:

• A game or bet that could not be completed due to loss of internet connection.
• Losses resulting from the user's own negligence or error.
• Delays or issues caused by third-party payment gateways.
• Service disruptions caused by force majeure events such as natural disasters, cyberattacks, or government-imposed restrictions.

The security of your personal data is our top priority. s9999 does not sell or share any user information with third parties — except where required by law. For more details, please refer to our Privacy Policy Read it.

S9999 may amend these Terms and Conditions at any time. Any updates will be published as a notice on the platform and may also be communicated via email or SMS where necessary. Continued use of the platform following any changes will be treated as acceptance of the updated Terms.

S9999 reserves the right to suspend or close any account at any time, with or without cause — particularly in cases of Terms violation. Upon closure, any valid balance will be returned; however, bonuses or funds deemed suspicious may be forfeited.